Billing/Technical Support

We offer only exclusive photo galleries and video sets you will see nowhere else.

You will receive a user name and password that will let you access only the issue that you subscribed. Your membership will allow you to download content only from that issue. There are no any hidden/extra charges.

All our movies are available in WMV format with WMV9 codecs are necessary (it's free). We offer only hi-quality downloads. Every movie can be watched in Full Screen mode.

Our movies are properly working and tested with the following Operating Systems such as Windows 95,98,NT and XP (they also can be played with Apple/ Mac platforms). You will need Windows Media Player 10 to play these movies. Due to the quality of our movies though, here is the recommended hardware to have, to totally enjoy your membership at this site:

Requirements for Windows Minimum Required Processor :1,2 Ghz 32mb RAM Windows 95 or above 56k Modem Sound Card Recommended Processor : 3,2Ghz or better 128mb RAM or better Windows 98/NT/XP DSL or better Sound Card

All data that was recorded when you signed up is used by our tech support to contact you (by email only) and we won't ever sell or give away your personal information or send any mail to your postal address.

The fee to access the members area is just $29.95 per month. Your account will be automatically renewed every month until you cancel your membership. If you don't wish to be automatically rebilled, you can easily cancel your membership from your billing account.

You'll just have to wait for between 2 and 5 little minutes for your username/password to be propagated on all our servers.

Sometimes, it happens that an login/pass doesn't work to access the Members Area. If you have that problem, first make sure you're typing the good username and password. It can get tricky sometimes, you could type a L (l) instead of 1 (one) etc. If it still doesn't work, contact us as soon as possible and we help you as quickly as we can.

You have to setup your browser so you'll be prompted to enter your username and password. Follow these directions to do so:

• From the Tools menu in Internet Explorer, select Internet Options.
• Click the Security tab.
• Click the Custom Level button.
• If you scroll down on the next menu, you will see "USER AUTHENTICATION: Logon". Be sure that ANONYMOUS is not selected. If it is, then you will not be prompted to enter a username and password.

You can easily cancel your membership at anytime, by filling the form provided biller's cancel page.

There are different methods to download but the one that works the best is the Right Click Method. To download a movie, you just have to Right Click on the movie link and then select "Save target as". You'll be prompted to choose a place where to store the movie on your Hard Drive (remember where you download it of course!), and then the download will start. To play the movie, you'll simply have to double click on the file once its completely downloaded. Note that if you left click on the link, your media player will pop up, and then you wont be able to save the movie on your hard drive, and for some media players, you won't even be able to see the movie. If you have any problem viewing the movies after downloading them, please read the questions concerning video playing problems.

You can easily fix this problem by following this easy steps.

You have to make sure to download the movie on your hard drive before watching it - to download, right click on the movie link and choose "save target as". When it's downloaded, just double click on the movie file to watch it. Check out our "Video Playing" page. If you have only sound or only video, you'll have to download the proper codec to view the movies.

The .AVI format is best seen with Windows Media Player but some other applications can play this format. However, some applications also take over this format and can't play it (like DivX / QuickTime or so). To fix this problem, we then have to setup the .avi format to be viewed through Windows Media Player. To do this with Windows XP, just right click onto a avi file and then select "opens with" and then, "choose the program". Finally, select Windows Media Player and check the box "always open with that program". If this doesn't work, you can also update your Windows Media Player, update your Windows Media Player.

To play the movies in WMV format (Windows Media Video), you need the latest version of the Windows Player that can be downloaded for FREE using the link below:

Download Windows Media Player - (download page opens in a new window)

You can easily set that up on your own following the easy steps as described in this page: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q271949&gssnb=1